Now Generally Available

Your customers get answers. Your team gets time back.

Archet builds AI agents that actually understand your business. Crawl your docs, connect your tools, deploy in minutes — not months.

Free plan included. No credit card required.

200K
Token context window
5 min
Setup to first agent
0 code
Lines required
24/7
AI + human when needed

How It Works

From zero to deployed agent in three steps

No engineering team required. No workflow diagrams. Just tell your agent what to do.

1

Teach it your business

Paste your website URL — Archet crawls your help center, docs, and product pages. Upload PDFs and docs for anything else. Your agent reads everything, not just chunks.

2

Configure behavior

Define goals, tone, and guardrails in plain English. Connect tools like Shopify, Slack, or HubSpot so your agent can take real actions — not just talk.

3

Deploy everywhere

Add one line of code to your site. Your agent goes live instantly — handling customer conversations 24/7 while you monitor performance from the dashboard.

your-website.html
<script src="https://archet.ai/widget.js"></script>

That's it. One line.

Why Archet

Autonomous agents, not scripted chatbots

Traditional chatbots follow rigid scripts and fail on anything unexpected. Archet agents reason about problems and adapt in real time.

Scripted chatbots

  • Pre-defined conversation flows that break on edge cases
  • Chunked RAG returns irrelevant snippets, causing hallucinations
  • Adding new capabilities means rewriting workflow code
  • Can only answer questions — can't take actions

Archet agents

  • Reasons autonomously — handles novel questions without pre-built paths
  • Full document context in 200K window — accurate, grounded answers
  • Add capabilities by describing them in plain English
  • Connects to your tools and takes real actions (orders, tickets, CRM)
  • Seamless human handoff — escalates to your team when needed, with full context
  • Automatic quality scoring — every conversation evaluated for accuracy, tone, and compliance

Platform

Everything you need to ship AI agents

Design, test, deploy, and monitor — all from one dashboard.

Agent Designer

Visual interface for configuring goals, skills, and tools. Describe what your agent should achieve — not how to execute step-by-step.

Knowledge Base

Crawl your help center and upload documents. Your agent reads complete pages — not fragments — for accurate, grounded answers every time.

Embeddable Widget

One script tag. Fully customizable colors, fonts, and positioning. Lives on your domain, matches your brand. Shadow DOM isolated.

Connector Hub

Plug into Shopify, HubSpot, Slack, Notion, and more via MCP. Your agent doesn't just answer — it creates tickets, updates CRMs, processes orders.

Guardrails

Set execution limits, escalation triggers, and topic boundaries. Your agent stays on-brand and on-policy — autonomy with control.

Analytics & Eval

Track conversation trends, token usage, and customer satisfaction. Run A/B tests to compare agent configurations and continuously improve.

Human Handoff & Approvals

Automatic escalation when agents hit their limits. Approval workflows for sensitive actions. Take over any conversation and hand back when resolved.

Audit Trail

Every action logged in an immutable, append-only audit trail. Filter by actor, resource, or time range. Built for SOC 2 and enterprise compliance.

Source Citations

Agent responses cite their sources with links to your knowledge base. End customers can verify answers. Builds trust and reduces hallucination risk.

Quality Monitoring

Every conversation is automatically scored for accuracy, tone, and resolution. Flags compliance risks and sentiment issues. Review quality trends from a dedicated dashboard.

Use Cases

Built for teams that need AI that works

🛒

E-commerce Support

Handle order inquiries, returns, product recommendations, and shipping questions. Connects to Shopify to pull real order data.

💻

SaaS Helpdesk

Resolve technical questions using your full documentation. Escalate complex issues to your team with full context attached.

🤝

Lead Qualification

Engage website visitors, answer product questions, qualify leads, and push qualified prospects to your CRM automatically.

FAQ

Common questions

How is Archet different from Intercom or Zendesk AI?

Traditional support bots follow scripted decision trees — they break on anything unexpected. Archet agents reason autonomously using your full documentation. They adapt to novel questions without you having to pre-build every conversation path.

What does "full document context" mean?

Most AI chatbots chop your documents into small chunks and search for relevant pieces (RAG). This often returns the wrong context. Archet loads complete pages into the model's 200K token window, so your agent reads your docs the way a human would — cover to cover.

Do I need to write code?

No. You configure your agent through a visual interface — define goals, skills, and guardrails in plain English. The only code is one script tag to embed the widget on your site.

What can the agent actually do beyond answering questions?

Through MCP connectors, your agent can take real actions: look up orders in Shopify, create tickets in your helpdesk, update records in HubSpot, post messages to Slack, and more. You control exactly which actions are allowed via guardrails.

How much does it cost?

Archet has a free tier with 50 conversations/month — enough to evaluate. Paid plans start at $49/month with up to 500 conversations. See pricing details.

Is my data secure?

Yes. All data is encrypted in transit and at rest. Documents are stored in your org's isolated storage. Widget sessions use domain allowlists to prevent unauthorized embedding. Every action is recorded in an immutable audit log for compliance and security. Every conversation is automatically evaluated for quality, with issues flagged for human review. Enterprise plans include SSO and custom data residency options.

Can a human take over a conversation?

Yes. Archet includes built-in human-in-the-loop workflows. Agents automatically escalate when they detect they've hit their limits, and your team can take over any live conversation with full context. Approval workflows let you gate sensitive actions behind human review. When the issue is resolved, hand the conversation back to the agent seamlessly.

Stop scripting. Start shipping.

Build your first AI agent in 5 minutes. Free plan included — no credit card, no sales call.